Braze, Inc.

Vision To forge vibrant connections between people and the brands they love, fueled by a community that inspires and technology that lights the way. Overview Braze is a leading customer engagement platform that empowers brands to Be Absolutely Engaging. Customer Engagement is an emerging category of business activity and software which we define as the full set of activities that companies use to build and maintain direct, meaningful relationships with their customers. Our platform brings together rich, first-party context, transforms that context with composable intelligence (models, agents, and operators), and delivers continuous, and personally relevant interactions across channels. As of January 2026, 2,609 customers around the world trusted Braze to power their cross-channel customer engagement strategies. In January 2026, our platform enabled interactions with 8.0 billion monthly active users via our customers’ apps, websites, and other digital interfaces, up from 7.2 billion in January 2025. Our bond with technology has strengthened immensely over the past decade as we welcomed connected devices, digital services, and, most recently, artificial intelligence, or AI, into nearly every part of our lives. Braze was founded in 2011 in response to the step change in human history ushered in by the smartphone, when we became significantly more connected to each other and to the products and services that brands compete to sell to us. Today, we interact with many brands across a myriad of digital and physical touchpoints.